Support
Email us and a person replies within one business day.
Help with Atlassupport@esoteria.ai. A setup question, something that looks wrong, a tool that won't connect.
General and saleshello@esoteria.ai. A seat, a question, a conversation.
Export or delete your dataEmail support@esoteria.ai from the address on your seat and say which. We confirm it is you, then export or delete everything Atlas holds for you within 30 days, and tell you when it is done. A deletion removes your whole profile from our server, including the keys to every connected account; backups hold a copy no longer than 7 days after that. You can export your conversations and memory yourself from inside Atlas at any time. What is kept, and for how long.
Disconnecting a toolIn Atlas, open Connectors, then Manage on the tool, then Disconnect. Atlas deletes its key to that tool and stops reading it. What it already read stays in your profile until you ask us to delete it. To cancel the grant on the tool's side as well, remove Atlas in that account's security settings. Your one email inbox stays connected while you use Atlas, since Atlas needs it; to end that access, remove Atlas from your Google or Microsoft account's security settings, or ask us to close your seat.
The company
- Legal name
- Esoteria Inc.
- Incorporated
- Delaware, United States
- Based in
- New York
- Product
- Atlas
- Support
- support@esoteria.ai
- Policies
- Privacy policy and terms of service